Last updated: 22 August 2026
King Exchange is India's royal online gaming ID platform, available at kingexchange.app. This policy explains, in plain language, what information we collect when you use our service, how we use and protect it, and the choices you have over your own data.
On this page
Information We Collect
We only collect the information we need to open your gaming ID, keep it secure and help you play. Depending on how you use King Exchange, this may include the following.
| Type of Data | Examples |
|---|---|
| Account details | Your name, mobile number and the login credentials linked to your King Exchange ID. |
| Transaction information | Deposit and withdrawal requests, amounts, dates and the payment reference details you share with us. |
| Device & usage data | Device type, browser, approximate location, IP address and how you move through the platform. |
| Cookies & identifiers | Small files and tokens that keep you signed in and help the service work smoothly. |
| Communications | Messages you send us on WhatsApp or email, and the support requests you raise. |
You do not have to give us more than we ask for. If you choose not to share certain details, some features — such as processing a withdrawal — may not be available to you.
How We Use Your Information
We use your information to run King Exchange and to keep it safe. In practice, that means we use it to:
- Create and manage your gaming ID and let you sign in;
- Process your deposits and withdrawals and keep an accurate record of them;
- Provide customer support and answer your questions;
- Protect the platform, detect fraud and prevent misuse of accounts;
- Meet our legal and record-keeping obligations;
- Carry out responsible-gaming checks, such as confirming your age and helping you use the tools on our Responsible Gaming page;
- Send you service updates and, where you allow it, occasional offers — you can opt out of marketing messages at any time.
Cookies & Tracking
Like most websites, King Exchange uses cookies and similar technologies. Essential cookies keep you logged in and let the site function. We may also use analytics cookies that help us understand which pages are useful so we can improve them. You can manage or clear cookies through your browser settings, though turning off essential cookies may stop parts of the platform from working.
How We Share Information
We do not sell your personal data. We share information only when it is needed to run the service or when the law requires it. This can include:
- Payment processors who help us handle deposits and withdrawals securely;
- Game and service providers that supply the games and technical tools behind the platform;
- Legal and regulatory authorities, where we are legally required to disclose information or need to protect our users and our platform.
Anyone who handles data on our behalf is expected to keep it secure and use it only for the purpose we share it for.
Data Security
We take reasonable steps to protect your information. Sensitive data is encrypted in transit, access to accounts and records is limited to authorised people, and we monitor for unusual activity. That said, no method of transmission or storage over the internet is ever 100% secure, so we cannot promise absolute security. You can help by keeping your password private and never sharing your OTP or PIN — our team will never ask you for them.
Data Retention
We keep your information only for as long as your King Exchange ID is active or for as long as we need it to provide the service, resolve disputes and meet our legal obligations. When information is no longer needed, we take steps to delete it or make it anonymous.
Your Rights
You have control over your personal information. Depending on your situation, you can ask us to:
- Access a copy of the information we hold about you;
- Correct details that are wrong or out of date;
- Delete your information, where we are not required to keep it;
- Opt out of marketing messages.
To make any of these requests, message us on WhatsApp or email us using the details in the Contact Us section below. We may need to confirm your identity before we act on a request, so that no one else can access your data.
Children & Age Restriction
King Exchange is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and creating an ID is not permitted for minors. If we learn that we have collected data from someone under 18, we will delete it. If you believe a minor has used our service, please contact us so we can take action.
Third-Party Links
Our platform and messages may include links to other websites, such as payment pages or game providers. Once you leave King Exchange, this policy no longer applies. We are not responsible for the privacy practices of other sites, so we encourage you to read their own privacy policies before sharing any information.
Changes to This Policy
We may update this policy from time to time as our service or the law changes. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be shared with you directly. Please check back now and then so you always know how your information is handled.
Contact Us
If you have any questions about this policy or about your data, we are happy to help. Reach our support team on WhatsApp or email us at support@kingexchange.app. You can also find more ways to get in touch on our Contact page.
This privacy policy is provided for transparency about how we handle your information. It works alongside our Terms & Conditions, which set out the rules for using King Exchange — please read both so you understand your rights and responsibilities.